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#faqs

Frequently Asked Questions

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What is Flow Studio App?

Flow Studio App is a product for Power Automate Makers and administrators.

Effortlessly organize and manage your Flows with intuitive search, filtering, and tagging features. Our Full Text Search functionality extends beyond just Flow names to include actions and definitions, utilizing both text and regex queries.


Experience seamless Flow run observation with searchable run history, allowing you to delve deep into run results and associated actions.


Flow Studio boasts an array of powerful functions, including:

  • Discover: Filter, sort, and tag Flows, enhanced by a full-text search feature with regex support.
  • Admin: Gain comprehensive visibility into all Flows within your environment, irrespective of the maker.
  • Edit: Seamlessly edit Flow definitions directly in JSON format.
  • Runs: Visualize Flow runs with sparklines and explore detailed run results and associated actions.
  • Restore: Easily revert a Flow to a previous version with our intuitive restore feature.
  • Backup: Effortlessly export multiple Flows in JSON format in one go.
  • Migrate: Simplify the migration process between sites and environments with our repeatable migration plan.
  • Document: Generate Flow diagrams with just one click, facilitating streamlined documentation processes.

Elevate your Power Automate experience with Flow Studio—empowering you to maximize efficiency and productivity effortlessly!

Does Flow Studio App store my data? Do you have access to my personal data or my flow data?

Please refer to our Personal Data page for the details.

How do I use Flow Studio to revert to a previous version of my flow?
What is a "Snapshot" that uses a flow's previous run history so a maker can revert their Flows to an earlier version?

Flow Studio App reads the flow's previous runs, which includes the definition of the flow at that point in time, to build a restore to that previous run's snapshot. Therefore the concept is neither a backup of the definitions nor history, but a snapshot from the runs. 

I tried to restore my Flow using Snapshot but encountered errors. What should I do?

The most common error that a Flow can't be reverted from a Snapshot is because the connection is missing.

To overcome this, try adding an action related to the source (any action would do) to establish the connection on the current Flow. And then, use Flow Studio to reverse the flow definition to an earlier version. As now your latest version of the flow has the correct connection reference, the flow definition can be restored correctly.  

Also refer to this page for more details.

I've been charged for monthly subscription but I need an invoice. Can you provide it?

Your subscription is handled by Scribe so the easiest way to access payment histories and invoices is to go to Scribe's Customer Billing Portal where you can see the payment records and download invoices. To access the Scribe's Customer Billing Portal, you can:

  1. Go to flowstudio.app
  2. Navigate the product tile of Flow Studio Pro, and click on the Subscription iconScreenshot 2023-09-24 202738
  3. Click on Customer Billing Portal 

Screenshot 2024-02-24 030255From here you should be able to view the list of previous payments, and on each of the dates, you can click on the redirecting arrow to see the details of the payment, with options to download the invoice or receipt:Screenshot 2024-02-24 030537

Screenshot 2024-02-24 030825

 

My credit card has expired. How do I change to a new card for subscription?

You can change your payment method via Scribe's Customer Billing Portal. To access the Scribe's Customer Billing Portal, you can:

  1. Go to flowstudio.app
  2. Navigate the product tile of Flow Studio Pro, and click on the Subscription iconScreenshot 2023-09-24 202738
  3. Click on Customer Billing Portal 

Screenshot 2024-02-24 030255From here you can modify your payment method:
Screenshot 2024-02-29 003332-1

 

I would like to stop subscribing Flow Studio. How do I remove my credit card details?

You can remove your payment method via Scribe's Customer Billing Portal. To access the Scribe's Customer Billing Portal, you can:

  1. Go to flowstudio.app
  2. Navigate the product tile of Flow Studio Pro, and click on the Subscription icon:Screenshot 2023-09-24 202738
  3. Click on Customer Billing Portal:

Screenshot 2024-02-24 030255From here you can remove your credit card:Screenshot 2024-02-29 003332-1

 

Is there anyway I can change the email on my subscription?

Yes, please contact us via Support@flowstudio.app and we can assist you.

We would like to purchase multiple licenses for the team. Can you bill on one single invoice?

Yes, we can do a single annual invoice with multiple licenses, there is a bulk discount 10% at 5 licenses or more. 

 

You can nominate the email addresses these licenses will be assigned to.  If users change email addresses or leave the company, we can reassign the licenses. For bulk invoice and reassigning licenses, please contact support@flowstudio.app